In support of the government’s decision to alter the countrywide lockdown to Level 3, and continuing to place the safety of our staff, customers and the general public at the forefront, our operations have resumed fully from 1 June 2020.
We are just catching up on our backlog of Level 4 and once this is achieved, all orders will be processes and shipped in a timeous manner and all consumer queries will be dealt with as received. We thank you for your patience and understanding during this time.
WHAT YOU NEED TO KNOW
When will I receive my order if placed during the lockdown period?
All orders placed during lockdown will be processed within a 2-3 day period and shipped as soon as processing is completed. Based on delivery routes available and the national demand for online shopping there might be a slight delay in your delivery but we are aiming to get this to you within 7-10 days.
How do I contact customer service?
Our customer team is back full time. They can be reached by completing the Contact Us form on our website.
I want to cancel my order.
Please log your cancellation by completing the Contact Us form on our website.